Privacy policy

Items of Personal Information Collected

●For membership registration, smooth customer consultation, and provision of various services, we collect the following personal information upon initial registration.

- Required items: Name, ID, Password, Identity Verification Question

<For SMS Consultation or Online Consultation> - Required items: Mobile Phone Number

a. During service usage, the following information may be automatically generated and collected.

- IP Address, Cookies, Visit Date and Time, Service Usage Records, Misuse Records

b. Member Management

Identity verification for membership services and limited verification system, personal identification, prevention of fraudulent use and unauthorized use by bad members, confirmation of membership intention, restriction on the number of memberships, verification of legal guardian’s consent when collecting personal information of children under 14, future verification of legal guardian, record retention for dispute resolution, complaint handling, and notification delivery.

c. New Service Development and Marketing

Development of new services and provision of customized services, service provision and advertisement placement based on statistical characteristics, service effectiveness verification, provision of event and promotional information, analysis of access frequency, and statistical analysis of service usage by members.

●Retention and Use Period of Personal Information

In principle, users' personal information is destroyed without delay once the purpose of collection and use is achieved. However, the following information is retained for the specified period for the stated reasons.

a. Information Retention According to Internal Policies

- Misuse Records

Retention Reason: Prevention of fraudulent use Retention Period: 1 year

b. Information Retention According to Relevant Laws

If it is necessary to retain information according to the provisions of laws such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the information will be retained for the period specified by the relevant laws. In this case, the retained information is used only for the purpose of retention, and the retention periods are as follows.

- Visit Records

Retention Reason: Protection of Communications Secrets Act

Retention Period: 3 months

- Identity Verification Records

Retention Reason: Act on Promotion of Information and Communications Network Utilization and Information Protection Retention Period: 6 months

- Records of Consumer Complaints or Dispute Resolution

Retention Reason: Act on Consumer Protection in Electronic Commerce Retention Period: 3 years

- Records on Contracts or Withdrawal of Subscription

Retention Reason: Act on Consumer Protection in Electronic Commerce Retention Period: 5 years

- Records on Payment and Supply of Goods

Retention Reason: Act on Consumer Protection in Electronic Commerce Retention Period: 5 years